Consumer Education Services, Inc. d/b/a CESI is NOT A LOAN COMPANY.
The establishment of a Debt Management Plan may adversely affect your credit rating
Nonpayment of debt may lead creditors to increase finance and other charges to undertake collection activity including litigation
We do not lend money
We do not lend money
The Kansas Office of the State Bank Commissioner accepts questions and complaints from consumers regarding Consumer Education Services Inc. (CSO.000006) at 700 SW Jackson, Suite 300, Topeka, KS 66603, or by calling toll free 1-877-387-8523
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from the Maryland residents regarding Consumer Education Services, Inc. DBA CESI Debt Solutions License Number 14-24 at 500 N. Calvert Street, Room 402, Baltimore, MD 21202. Phone 1-888-784-0136.
You may contact the state of Michigan Department of Insurance and Financial Services at:
Address: 530 W. Allegan Street, 7th Floor, Lansing, MI 48933
Licensee # 0010562
In accordance with the Michigan Debt Management Act and Administrative Code 451.1235 Rule 15.(1), Licensees must disclose the following:
451.423 Initial fee; consent of creditor; presumption – Section 13
(1) When a licensee establishes a debt management plan for a debtor, the licensee may charge and receive an initial fee of $50.00.
(2) A licensee shall attempt to obtain consent to participate in a debt management plan from at least 51%, in number or dollar amount, of the debtor’s creditors within 90 days after establishing the debt management plan. If the required consent is not actually received by the licensee, the licensee shall provide notice to the debtor of the lack of required consent and the debtor may, at its option, close the account. If the debtor decides to close the account, any unexpended funds shall be returned to the debtor or disbursed as directed by the debtor.
451.424 Contract between licensee and debtor; requirements – Section 14
(1) A contract between a licensee and debtor shall include all of the following:
(a) Each creditor to which payments will be made and the amount owed each creditor. A licensee may rely on records of the debtor and other information available to it to determine the amount owed to a creditor.
(b) The total amount of the licensee’s charges.
(c) The beginning and termination dates of the contract.
(d) The principal amount and approximate interest charges of the debtor’s obligations to be paid under the debt management plan.
(e) The name and address of the licensee and of the debtor.
(f) Any other provisions or disclosures that the director determines are necessary for the protection of the debtor and the proper conduct of business by a licensee.
451.428 Fee under debt management plan; purchase of credit reports or educational materials and products; charge for cancellation or default; when contract effective; cancellation of contract; excessive charge – Section 18
(1) In addition to the fee described in section 13(1), a licensee may charge a reasonable fee for providing debt management services under a debt management plan. The fee under this subsection shall not exceed 15% of the amount of the debt to be liquidated during the express term of the plan.
(2) A licensee may offer a debtor the option to purchase credit reports or educational materials and products, and charge a fee to the debtor if the debtor elects to purchase any of those items from the licensee. Fees charged under this subsection are not subject to the 15% limitation on fees described in subsection (1).
(3) Except for a cancellation described in subsection (4), in the event of cancellation of or default in the performance of the contract by the debtor before its successful completion, a licensee may collect $25.00 in addition to any fees and charges of the licensee previously received by the licensee. This $25.00 fee is not subject to the 15% limitation on fees and charges under subsection (1).
(4) A contract is in effect when it is signed by the licensee and the debtor and the debtor has made a payment of any amount to the licensee. The debtor has the right to cancel the contract until 12 midnight of the third business day after the first day the contract is in effect by delivering written notice of cancellation to the licensee. A cancellation described in this section is not subject to, and a licensee shall not collect, the fee described in subsection (3).
(5) If a debtor fails to make a payment of any amount to a licensee within 60 days after the date a payment is due under a contract, the licensee may, in its discretion, cancel the debt management contract if it determines that the plan is no longer suitable for the debtor, the debtor fails to affirmatively communicate to the licensee the debtor’s desire to continue the plan, or the creditors of the debtor refuse to continue accepting payments under the plan.
(6) A licensee shall not contract for, receive, or charge a debtor an amount greater than authorized by this act. A person that violates this subsection, except as the result of an inadvertent clerical or computer error, shall return to the debtor the amount of the payments received from or on behalf of the debtor and not distributed to creditors, and, as a penalty, an amount equal to the amount overcharged.
Consumer Education Services, Inc. is a Licensed Debt Management Service Provider.
Licensed by the New Jersey Department of Banking
Licensed by the New York State Department of Financial Services
License number Oregon DM-80057
Licensed by the Virginia State Corporation Commission” License number DC-23
Licensed in Vermont by the Department of Banking.
Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our supporting organizations, unless the law allows. For example, we may share information with your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We may share information about our transactions or experiences with you with our supporting organizations without your consent.
Consumer Education Services, Inc. empowers people to overcome their financial challenges and lead financially-healthy lives.
CESI is NOT A LOAN COMPANY