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CESI Celebrates Twenty Years of Enhancing Economic Security for Consumers


Raleigh, NC – Non-Profit Consumer Education Services Inc. (CESI) has reached an exciting milestone as the company is celebrating 20 years of delivering innovative financial services to consumers struggling to manage their financial well-being.

Since 1998, CESI has been a trusted non-profit resource for more than a million individuals struggling financially, by offering counseling and financial solutions to address their crushing unsecured debt burden while providing ongoing support to help consumers make better financial choices every day.

CESI was founded by Dr. Diane Chen on October 19, 1998 with just a handful of employees. In a few short years, CESI became one of the largest and most trusted non-profit credit counseling agencies in the nation by disregarding traditional methods and implementing process and technology innovations that embraced the way consumers wanted and needed help, growing to serve more than 80,000 consumers annually. CESI relocated its corporate headquarters from Fayetteville to Raleigh in 2007.

CESI recognized a need to provide consumers with the tools to achieve economic security and gain the financial education to build a sustainable financial future. This was the company’s motivation and founding spirit in 1998, and remains the same today. Over the last two decades, CESI has achieved this goal of helping consumers achieve financial freedom by offering a complete life cycle of financial services including credit counseling, debt management services, housing counseling, foreclosure prevention counseling, reverse mortgage counseling, financial education, pre-filing bankruptcy counseling and post-filing debtor education.

The company recently launched the Community Loan Center of the NC Triangle to help employers and their employees manage financial distress that effects employees at work through a small dollar loan program coupled with personal financial counseling.

CESI is led by a distinguished Board of Directors and CEO Mike Croxson. Board Chairman Bob Fitzgerald reflected on the company’s 20th anniversary by saying, “As CESI celebrates its 20th anniversary of non-profit credit counseling we are proud to have helped so many consumers over the last two decades.” About CESI’s future plans, Mr. Fitzgerald stated “In the decade to come, we are deeply committed to enhancing our core services, while continuing to expand our services to help people both manage and access financial products that will have a positive impact on their lives. We believe our employees and management team will continue to be national leaders in providing these needed financial services.”

CEO, Mike Croxson added, “CESI’s innovations of the first 20 years will continue into the next decade. As financial technology continues to become the norm, it will shape how we work. We will continue to find ways to assist people, including in the areas of affordable housing, small business lending and financial planning and education. Thanks to our outstanding leadership team and dedicated employees, CESI will continue grow and thrive. I’m proud of the work we have done, and look forward to the next 20 years.”


About CESI
Consumer Education Services, Inc. (CESI) is a non-profit service provider of comprehensive personal financial education and solutions for all life stages and for all of life’s milestones. Our goal is enhanced economic security for everyone we serve. CESI helps consumers achieve financial freedom by offering a complete life cycle of services including: credit counseling, debt management, housing counseling, student loan solutions, financial education and pre/post-bankruptcy counseling. For more information, please visit

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Financial Information about this organization and a copy of its license are available from the State Solicitation Licensing Branch at 919-814-5400. The license is not an endorsement by the State. 

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